SugarSync has only read permissions on root level, as such, users should put any content inside either the Web Archive, Magic Briefcase or Mobile Photos (and other ones when using the desktop app and sync) folders. These folders also cannot be deleted or renamed from SugarSync, and are also the only folders accessible via the SugarSync API.
In order to access other folders which you have created in the root of SugarSync (via sync or manually), you will have to copy them into one of the SugarSync default folders, i.e. Web Archive. You can then access these folders in Otixo, and copy the content to other clouds.