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Add Western Digital via FTP

Last Updated: Jul 17, 2016 11:56PM PDT
To connect Western Digital to your Otixo account via FTP, you can follow these steps:

1. Setup FTP access on WD
  • Log in to your WD box.
  • Click on Users.
  • Check if the user you intend to connect to FTP with has access to at least one Share.
  • If he doesn’t have access to any Shares, create a new Share for this user.
  • To provide FTP access to the assigned Share, make sure that FTP access is enabled for the WD box.
  • To verify this, click on Settings->Network.
  • Scroll down to Network Services and enable FTP access.
  • Return to the Shares tab and enable FTP access under the desired Share.
  • Select your preference regarding Anonymous connection.
  • Go back to Settings->Network Services and click on Configure>> next to FTP Access.
  • Change the Settings if needed.
  • Scroll down to Port Forwarding.
  • Click on Add.
  • Take note of the listed FTP port(s).

2. Setup external access to the WD

To connect to Otixo and other FTP clients, you need to allow access to WD outside your local network. To do this, you would need to enable Dynamic DNS and provide an external host address. If you don’t have one, you can sign up with and get one for free. Please follow these steps:
  • Go to and click on Sign Up.
  • Enter your email, username and desired hostname.
  • Select from the list.
  • Click on the confirmation email you received by email.
  • Copy the hostname you created.
  • Return to your WD admin panel.
  • Click on Settings->Network.
  • Enable DDNS.
  • Click on Settings>>.
  • Select “no-ip.DDNS under Server Address.
  • Enter the hostname you created with NOIP.
  • Enter the username and password you signed up to NOIP with.
  • Click on Save.

3. Add WD to Otixo

Now that you have enabled FTP access and an external access to the WD box, you can connect it to Otixo. To do that, please follow these steps:
  • Log in to Otixo.
  • Click on the "+" sign next to the Services label.
  • Choose FTP from the list.
  • Enter your preferred Display Name.
  • Input the NOIP hostname in the FTP Server field
  • Enter the credentials as per your WD FTP user configuration.
  • Enter the port as per your WD configuration.
  • Click on Connect.

You have now successfully connected your WD to Otixo!
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